Terms of service

The service

NexFit is a web-based gym management service with a staff app, a member portal, a check-in kiosk and a public gym page. Features and limits depend on the plan you choose, as described on the pricing page.

Free trial and subscription

New accounts get a 14-day free trial. To continue after the trial you choose a monthly or yearly plan and pay in advance; 18% GST is added. Subscriptions do not renew automatically unless you pay for the next period. When a subscription ends, the account becomes read-only until you renew.

Your responsibilities

• Keep log-in details confidential and give staff only the roles they need.
• Have a lawful basis, and where required consent, for the member data you record and for the reminders you send.
• Keep your own Razorpay account in good standing if you collect member payments online; those payments are between you, your members and Razorpay.
• Do not misuse the service, attempt to access other accounts, or send spam.

Your data

You own the data you put into NexFit. We process it only to provide the service as described in the privacy policy. You can export your member list and reports at any time.

Availability and changes

We work to keep NexFit available and secure but do not guarantee uninterrupted service. We may improve or change features; if we make a material change that reduces what your paid plan includes, we will tell you in advance.

Liability

To the extent permitted by law, NexFit’s total liability for any claim is limited to the subscription fees you paid in the 12 months before the claim, and NexFit is not liable for indirect or consequential losses.

Governing law

These terms are governed by the laws of India. Contact us through the contact page with any question about them.