NexFit questions, answered

NexFit is all-in-one gym management software for India. It runs memberships, GST billing, UPI and Razorpay online payments, QR check-in, classes, leads, trainers, workout and diet plans, WhatsApp reminders and reports from one login, and gives every member a self-service app.

Gyms, fitness studios, CrossFit boxes, yoga studios, martial-arts academies, ladies gyms, personal trainers and multi-branch chains in India. It suits a single owner-run gym as well as a chain with up to 10 branches on the Pro plan.

No. NexFit runs in any modern browser on a laptop, tablet or phone, and can be installed to the home screen as an app (PWA). Members use the same way to open their portal; the front desk can run a full-screen kiosk for QR check-in on a tablet.

Yes. Connect your own Razorpay account and members can pay dues or renew from the member app, from a payment link sent on WhatsApp, or while joining from your public gym page. Payments are confirmed automatically and a GST receipt is created.

Yes. Import members from a CSV file with name, mobile, plan, start date and amount paid. NexFit creates the members and their current memberships so renewals and dues are correct from day one.

Four kinds: time-based memberships (days, weeks, months or years), personal-training packs with a session count, class packs, and day passes. Each plan can have an admission fee, GST rate, maximum freeze days and a colour, and can be shown on your public gym page.

Every member has a unique QR code in the member app. Staff scan it at the desk or members scan it at a kiosk tablet; a second scan the same day checks them out. Members without an active membership are stopped, and staff see warnings for dues, expiry soon, birthdays and low sessions.

Yes. Freeze a membership for a date range and its end date moves forward by the frozen days, up to the maximum freeze days set on the plan. Owners and managers can override the limit when needed.

Yes. Create a weekly class schedule with capacity, room and trainer. Members book from the app; when a class is full they join a waitlist and are promoted automatically when someone cancels. Members can cancel up to one hour before the class.

Yes. Trainers get their own login and see only the members assigned to them. They can record attendance and body measurements and assign workout and diet plans, but cannot take payments or see finance reports.

Every gym’s data is isolated to its own account, all traffic uses HTTPS, passwords are stored as salted hashes, payment gateway secrets are encrypted and never shown again, and staff permissions are role-based (Owner, Manager, Front desk, Trainer).

Yes. Owners and managers can export the member list and every report to CSV, and print receipts and invoices at any time — including when the subscription has ended and the account is read-only.

Yes. Add branches, assign staff and members to them and filter every list and report by branch, or see all branches together. Growth includes 3 branches and Pro includes 10.

Email the NexFit team from the contact page. Most gyms are set up within an hour: add plans, import members, connect Razorpay if you want online payments and print the check-in QR.